MADURA & You

QUALITY

Madura invests in high quality of carefully selected materials.
All products are researched and thoroughly tested by our Quality Control Department to ensure product safety.
Madura production meets European Community Regulation standards on chemicals and their safe use for the protection of health and environment. Products are ISO- and CE-certified.

EXCLUSIVE COLLECTION

Madura boasts absolute originality of design. Every item in our selection is created in Paris by Madura Design Studio.
New products are added to the Collection every week.

FULL REFUND POLICY

If you are not fully satisfied with your purchase, you can return any item within 7 days of delivery.
Contact our customer service 00 1 212 327 2681 for instructions.

EASY RETURN POLICY

If for any reason you are not satisfied with your purchase, we will gladly accept the return of your
unused merchandise with tags attached within 30 days of the original date of purchase for full refund
of the purchase price paid in the original form of payment.

Returns will be processed within 10-14 business days from the date we receive your return package at
our facility.

Items purchased in stores cannot be returned to www.madurahome.com and must be returned to the store
from which the item(s) were purchased. Store returns must follow that store's return policy. Madura
retail stores cannot accept returns purchased online.

Exceptions will be made for defective items only. In the event the return is made due to defective
merchandise, or a wrong item has been shipped, Madura will reimburse the customer for the cost of
shipping the merchandise back.In order to receive a reimbursement for the shipping fees back to
www.madurahome.com, customers MUST ship the merchandise back by using either standard mail or other
couriers, such as UPS or FedEx. If methods other than standard mail are used
(Next Day, 2nd Day, 3 day, etc), shipping costs will not be reimbursed even in the event of damaged
or miss shipped merchandise.

HOW TO RETURN YOUR MERCHANDISE

Complete the returns form: Each order comes with a packing slip; on the reverse, you will find
a copy of your invoice receipt form. Please tell us why you are returning the item.

Package Your Return: Wrap your item carefully in a box and enclose the return form with your item.

We recommend you insure your package and send it via a traceable courier.

Ship Your Return to: Madura, 1162 Madison Avenue, New York, NY 10028