SERVICES AND GUARANTEES

QUALITY

Madura invests in high quality of carefully selected materials. All products are researched and thoroughly tested by our Quality Control Department to ensure product safety. Madura production meets European Community Regulation standards on chemicals and their safe use for the protection of health and environment. Products are ISO- and CE-certified.

EXCLUSIVE PRODUCTS

Madura boasts absolute originality of design. Every item in our selection is created in Paris by Madura Design Studio. New products are added to the Collection every week.

FULL REFUND POLICY

If you are not fully satisfied with your purchase, you can return any item within 7 days of delivery. Contact our customer service 212 327 2681 for instructions.

SHIPS IN 24 HOURS

By placing an order on our website and after confirmation of your payment, MADURA undertakes to treat as soon as your order is shipped so that you quickly. If you order before 2:30 p.m. on weekdays, your products are shipped the same day and the next day otherwise. A confirmation email will be sent in the evening to allow you to track the package.

UPS

Once your package shipped from our warehouse will be delivered to the address provided during registration on our website and come to you within 72 hours of shipment.

MONEY BACK GUARANTEE

You have 7 days to return an item, if you were not happy with your choice. For information on how to return, you must contact us 212 327 2681, so we define the protocol of return. Upon receipt of your return to our warehouse, we will reimburse you for a J+1 days, as you re-crediting of the amount of your purchase. So we are committed to best meet your needs.